Back Office

The back office is your engine room. Our range of bespoke services allow you to outsource the least glamorous but most important role within their business, with the added benefit of substantial time and cost savings.

Not sure you want to outsource everything? WFL can offer you 3 different approaches from helping with a more cost effect solution internally to setting up new accounts in our hybrid model and leaving existing clients with you. Ask us today to find out which solution would work best for you.

Customer Services

Order Processing

Order Tracking

Pricing Verification

Order billing accuracy

Order capture; all formats to include EDI, Fax and email


Invoicing via EDI, E Billing, Postal

Extensive Credit Control

Invoice Financing

Cash collection and Bad debt management

WL has accounts set-up with all key customers in all four trading channels


Sales by customer by sku

Stock movement and levels

Promotional spend

Invoicing/pricing issues

Invoice/credit note summary by customer

What Our Clients Say

Don’t just take our word for it, see what our clients have to say about us:

WFL do a great job for us managing our logistics and back office. Knowing each week that whatever I’ve sold will be advanced to me is a great help in my planning and has really supported our growth.

Raylex Brands

Windfall Logistics are the ideal partner for us. They took over the logistics and back office functions making significant cost savings. The hidden savings were even more valuable – the management time freed up thanks to WFL, making the brand ready for sale and having ongoing support throughout and beyond the sale of the brand was crucial to us.

Island Bay Drinks

WFL have been with us since this beginning, allowing us to focus on building the brand & growing the business. A flexible and adaptable team that are an integral part of our business.

Candy Can

Having WFL as a key partner has meant the brand is leaner and the management team can focus on growth; safe in the knowledge that the operational side of the business is being managed effectively and efficiently.

Love Hemp

Having WFL are an excellent Back office, Finance and Operations team and feel like part of the family. We love how they are flexible for us, and tailor their services to our requirements, to help us grow.

Roc Co Brands

Let our expertise work for you

Get in touch with us today and let’s start transforming the way you do business.

Contact us now